Immerse yourself in New Zealand’s stunning landscapes and multicultural heritage, travelling by plane, train, van, boat, and cable car through the North and South Islands. Discover magnificent fjords, ethereal glowworm caves, and snowcapped peaks; visit picturesque vineyards and explore vibrant cities; and imbibe the wisdom and knowledge of the country’s indigenous Maori culture.
Your Journeys Highlight Moment: Waiheke Island Wineries, Waiheke Island
Your Journeys Highlight Moment: Meet a Maori Elder, Rotorua. Waitomo Caves tour. Traditional Maori hangi feast and entertainment. Scenic TranzAlpine train. Ride the Queenstown gondola. Wilderness day cruise (winter) or overnight cruise (summer) in Fiordland National Park. Internal flight. All transport between destinations and to/from included activities.
11 breakfasts, 2 dinners
Chief Experience Officer (CEO) throughout, local guides.
This Travel There Co group trip is accompanied by one of our group leaders, otherwise known as a Chief Experience Officer (CEO). The CEO will be the group manager, leader and driver - this person is experienced in the routes travelled and will organize and lead the meal preparations and has experience in cooking a variety of local and international dishes for large groups.
As the group coordinator and manager, the aim of the CEO is to take the hassle out of your travels and to help you have the best trip possible. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects. They will also offer suggestions for things to do and to see, recommend great local eating venues and introduce you to our local friends.
We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting - we think it's the best of both worlds.
Our vans are mini-coaches. Occasionally with smaller group sizes we will use smaller, equally comfortable 13-seater vehicles. All mini-coaches tow a trailer for luggage and camping equipment (when needed). All groups have one CEO/Driver.
The vehicles are factory built with comfortable seats and air-conditioning. It is mandatory to wear a seatbelt while riding in our vehicles.
We believe single travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and single travellers on these itineraries must pay the single trip price.
Days:Auckland toQueenstown
Your Journeys Highlight Moment: Waiheke Island Wineries, Waiheke Island
Your Journeys Highlight Moment: Meet a Maori Elder, Rotorua. Waitomo Caves tour. Traditional Maori hangi feast and entertainment. Scenic TranzAlpine train. Ride the Queenstown gondola. Wilderness day cruise (winter) or overnight cruise (summer) in Fiordland National Park. Internal flight. All transport between destinations and to/from included activities.
The information in this trip details document has been compiled with care and is provided in good faith. However it is subject to change, and does not form part of the contract between the client and the operator. The itinerary featured is correct at time of printing. It may differ slightly to the one in the brochure. Occasionally our itineraries change as we make improvements that stem from past travellers, comments and our own research. Sometimes it can be a small change like adding an extra meal along the itinerary. Sometimes the change may result in us altering the tour for the coming year. Ultimately, our goal is to provide you with the most rewarding experience. Please note that our brochure is usually released in November each year. If you have booked from the previous brochure you may find there have been some changes to the itinerary.
VERY IMPORTANT: Please ensure that you print a final copy of your Trip Details to review a couple of days prior to travel, in case there have been changes that affect your plans.
Day1Auckland
Arrive at any time.
Please make your own way to the joining hotel. Our CEO will have a welcome meeting this evening. Auckland is a fantastic city with so much to see and do. Should you want more time to explore on your own, we recommend booking pre-nights.
CityLife Auckland (or similar)
Day2Auckland
Take an orientation walk in Auckland, one of the most multicultural cities in the Southern Hemisphere. We’ll then catch a ferry to beautiful Waiheke Island, a haven of world-class vineyards and idyllic beaches. Visit two wineries to learn about New Zealand's burgeoning wine industry and the history of viticulture in the country while sampling some of the local blends.
Enjoy a brief walk with your CEO. He/she will give you some tips on finding things like supermarkets, main squares, and ATMs. For more specific or in-depth information, an official guided tour is recommended.
Tour the museum’s seven galleries to learn more about New Zealand’s relationship with the sea. Be inspired by the country's most celebrated mariner, Sir Peter Blake, and his many accomplishments, and see maritime art that speaks to the sentiment of a nautical nation.
Catch the ferry to picturesque Waiheke Island to learn about New Zealand’s highly celebrated wine industry in its founding region. Tour a boutique vineyard and learn from our host about the process of making the syrahs, merlots, and chardonnays that the region is so well-known for. Enjoy a taste of the vineyard’s estate-grown olive and avocado oils. After, continue to one of Waiheke’s original wineries for a tour and tasting – while learning about the evolution of wine production in New Zealand. Return to Auckland this evening via a scenic ferry ride.
CityLife Auckland (or similar)
Meals included:BREAKFAST
Day3Auckland/Rotorua
Drive to the lakeside town of Rotorua, situated over an active geothermal zone and known for its volcanic features and rich Maori heritage. Stop en route at the Waitomo Glowworm Caves, and take a boat ride through this spectacular underground realm to see thousands of flickering glowworms light up in the dark.
Rotorua sits over an active geothermal zone with bubbling mud pits and multi-coloured pools in different areas around the town. This is a fascinating region with Maori history and culture tied directly to the geothermal aspects of the land.
Enjoy a peaceful boat ride through caverns covered with magical glowworms that are unique to New Zealand. Hundreds of thousands of these tiny creatures radiate luminescent light in underground caves carved by rivers and time. Take in more than 120 years of cultural and natural history on this unique excursion.
Settle in and scan the scenery from the convenience of a private vehicle.
Millennium Rotorua (or similar)
Meals included:BREAKFAST
Day4Rotorua
Spend a free day in fascinating Rotorua. Opt to explore a geothermal park, walking past bubbling mud pits and multi-coloured pools, or go on a white-water rafting excursion. This evening, visit Tamaki Maori Village and enjoy a private welcome ceremony; then sit down for an exclusive talk with a Maori elder, learning about the community’s traditions, myths, and legends. Later, we’ll witness a captivating performance of Maori folklore while dining on an array of traditional foods prepared in a hangi, or underground oven.
Enjoy free time to visit the geothermal sites around town. (or similar)
Visit an authentic Maori Geothermal Village. With a local guide, follow the path past bubbling mud pits and mineral pools with different fluorescent coloured water. Learn how geothermal energy is used around the village and hear the history of the area. Just try to ignore the sulfurous smell; that's just Mother Earth making magma magic.
Get your adrenaline fix on this exhilarating white water rafting trip. Enjoy the amazing scenery along the way, but don't forget to paddle!
Head out on an exhilarating cycling adventure. Explore the stunning Redwood Forest on two wheels on what some call the world's best mountain biking trails. Whether you're a beginner or expert mountain bike enthusiast there's sure to be a trail perfect for you.
Soak tired muscles in the area's natural hot springs and let the mineral water work its magic. Rotorua is home to a number of amazing geothermal parks – be sure you don't miss the healing and relaxing benefits of the city's naturally heated waters.
Enjoy a 2-hour movie set tour and see where major scenes from The Lord of the Rings and The Hobbit were filmed.
Visit the Tamaki Maori Village. Receive the traditional Powhiri welcome ceremony followed by a captivating stage performance explaining Maori history, myths and culture. For dinner, enjoy a traditional Hangi meal, similar to the Hawaiian Luau, with dishes such as chicken, sweet potatoes (kumara), and lamb steamed over heated rocks.
Enjoy a “mihi” (private welcome) in Tamaki Village from a “Kaumātua” (an elder in Māori society). Sit down to an exclusive talk with the elder and learn about the community’s traditions, myths, and legends, including the Sky Father and Earth Mother. You’ll also learn about the history of the Maori people and their deep connection to Rotorua landscape and its geothermal aspects.
Millennium Rotorua (or similar)
Meals included:BREAKFAST|DINNER
Day5Rotorua/Christchurch
Enjoy time at leisure this morning before catching a flight to Christchurch on New Zealand’s South Island. Take some time to explore this small city on your own.
With free time in Rotorua this morning, opt to relax in one of the hot pools fed by water coming directly from the natural springs.
Soak tired muscles in the area's natural hot springs and let the mineral water work its magic. Rotorua is home to a number of amazing geothermal parks – be sure you don't miss the healing and relaxing benefits of the city's naturally heated waters.
Experience a unique Maori owned geothermal, cultural, and geothermal mud bath spa, with erupting waters, steaming fumaroles and pools of boiling mud.
Settle in and scan the scenery from the convenience of a private vehicle.
Enjoy a brief walk with your CEO. He/she will give you some tips on finding things like supermarkets, main squares, and ATMs. For more specific or in-depth information, an official guided tour is recommended.
Chateau on the Park Hotel (or similar)
Meals included:BREAKFAST
Day6Christchurch/Franz Josef
Board the TranzAlpine train—one of the world’s most scenic rail routes—for a breathtaking journey through verdant plains, beech forests, and majestic, misty mountains. Disembark at Arthur’s Pass—the highest pass in the Southern Alps—and continue on a private vehicle to a rainforest lodge near the town of Franz Josef, our home for the next two nights.
Climb aboard, take a seat, and enjoy the ride.
Settle in and scan the scenery from the convenience of a private vehicle.
Rainforest Retreat (or similar)
Meals included:BREAKFAST
Day7Franz Josef
Discover the natural wonders of the Franz Josef area on your own today. Opt to take a helicopter up to the stunning Franz Josef Glacier and hop out for an unforgettable hike on the jagged ice; embark on a guided interpretive walk that follows a riverbed along the glacier’s retreat; soak up in natural hot pools surrounded by spectacular mountain scenery; and more.
Opt for various hiking adventures in the area, the most popular being trekking to view Franz Josef glacier. If relaxing is more your style, there are shorter day hikes and bush walks or local hot pools to take a dip. (or similar)
Enjoy spectacular views on a guided interpretive walk that follows a riverbed along the Franz Josef Glacier's retreat. At the end, you'll be rewarded with a great view of the glacier off in the distance.
Wet weather gear, gumboots, gloves and helmets are provided. Bring multiple clothing layers, sunglasses, and a beanie/cold weather hat during colder seasons. Price varies depending on if you want to drive the quad bike or be a passenger.
Take a once-in-a-lifetime helicopter ride high up on Franz Josef Glacier. Hop out and trek on the white and blue ice. Cool!
There are many free hikes in the area but please note treks that start at locations that require a shuttle will require the cost of transport (typically $12 NZD).
Explore the stunning Lake Mapourika by kayak. This lake was created as the Franz Josef glacier retreated 14,000 years ago, and the still water has created a natural mirror allowing you to soak in the incredible panoramic views.
The sheer size and power of Franz Josef is something you need to see to believe. Board a chopper for a leisurely flight over the glacier before landing directly on the ice. From there, get up close and personal on a three-hour guided hike past towering peaks and stunning blue ice. The constantly shifting ice flows and crevices ensure your visit will be one-of-a-kind!
Rainforest Retreat (or similar)
Meals included:BREAKFAST
Day8Franz Josef/Queenstown
Set out towards Queenstown on a drive along the South Island’s magnificent west coast. Stop at tranquil Lake Matheson, where, on a clear day, you can capture a postcard-perfect image of New Zealand’s highest peaks reflected in the water. Continue to Queenstown, pausing for short walks through the rainforest and visits to picturesque waterfalls.
Early start to travel to the picturesque Lake Matheson. When the weather is right, you can get a great photo of the Southern Alps reflected in the lake. Follow the wild West Coast Road, through the rainforest before stopping for some short walks and waterfall visits.
Settle in and scan the scenery from the convenience of a private vehicle.
Peppers Beacon Hotel (or similar)
Meals included:BREAKFAST
Day9Queenstown/Fiordland National Park
Discover the glacially carved wilderness of Fiordland National Park on a cruise. Glide past shimmering waterfalls and towering cliffs, and look out for bottlenose dolphins, fur seals, and little blue penguins with our naturalist guides. Depending on the season, we’ll spend the night onboard in comfortable cabins, enjoying time to relax on deck and watch the stars.
In the evening, enjoy a delicious three course buffet dinner prepared by our onboard chef and served in the dining saloon. Mingle with fellow travellers, savour some of the fine wines at our licensed bar (additional price) and if the skies are clear in the evening, spend some time on the upper deck gazing at the stars. Please note: your accommodations onboard this vessel are private cabins with en-suite bathrooms. Amenities onboard include viewing decks, a dining saloon, a licensed bar and an observation lounge.
Cruise through stunning Fiordland National Park, one of the most untouched, remote places in the world. Depending on the departure, the cruise will be in either Milford Sound or Doubtful Sound – two of the most stunning regions within the park. Marvel at the steep cliff walls and cascading waterfalls, and keep an eye out for area wildlife: dolphins, penguins, seals, and a variety of birds. Want to get closer to the water? Feel free to use one of the boats' sea kayaks to explore the area more in-depth. After the day, moor at a secluded bay for the night, and sit back and relax on the spacious viewing decks.
Settle in and scan the scenery from the convenience of a private vehicle.
Doubtful Sound Cruise (or similar)
Meals included:BREAKFAST|DINNER
Day10Fiordland National Park/Queenstown
Rise early for a wildlife viewing cruise along the pristine fjord. Then navigate back to Queenstown and spend the rest of the day at leisure in this fun-loving lakeside town, known as the adventure capital of the world.
Settle in and scan the scenery from the convenience of a private vehicle.
Peppers Beacon Hotel (or similar)
Meals included:BREAKFAST
Day11Queenstown
The day is yours to explore Queenstown. Choose to go bungee jumping at the world’s first commercial bungee jumping site; Cruise lake Wakatipu on a historic steamer; experience a thrilling jet boat ride; or visit a local winery to sample the region’s award-winning vintages. This evening, enjoy a cable car ride to the top of Bob’s Peak for panoramic vistas of Lake Wakatipu and the Southern Alps.
There's plenty to see and do in Queenstown, and we wanted to make sure that you had some time to take it all in. Feel free to relax or try optional activities like mountain biking, bungee jumping, and jet boating. Your CEO has more ideas if you need them. Just ask! (or similar)
Visit vineyards in New Zealand's fastest growing wine region. Taste some of Queenstown's finest Pinot Noir, as well as Riesling and Sauvignon Blanc. Sample local cheeses and learn more about the grape varietals that flourish here. Pick up a few bottles to savour back home.
Adrenaline junkies will be happy with a stop at the world's original commercial bungee site (bungy in New Zealand!). Opt to take the plunge or simply observe where it all started from the comfort of solid ground. Shoot some amazing photos of those brave enough to dive into the abyss.
Hang on! Get a birds-eye view of Queenstown on an exciting ride in the sky.
Get your heart racing as you launch yourself from the world's highest canyon swing. Free fall for 60m before a 200m swing across Shotover Canyon. See you at the other side!
The ultimate in adrenaline activities, this is the world’s highest cliff jump! Jump off a cliff and swing into a canyon on the 109m high Canyon Swing or the 182m high Canyon Fox. This is sure to get your heart pumping!
Jet boating is a typical New Zealand activity— go as fast you can in a boat over water. Hang on tight as you fly across the surface of the water. Shoot through narrow rocky gorges and dare to watch as the driver takes hairpin turns frighteningly close to the cliffs.
Discover the breathtaking Lake Wakatipu aboard the TSS Earnslaw, a 103 year old traditional steamship. This 90 minute cruise highlights that stunning alpine scenery that surrounds Queenstown, and lets you check out the views while relaxing on deck.
Enjoy the awe-inspiring beauty of Queenstown from an eagle's perspective. Suit up, get briefed and board the prop plane to soar high about the rugged alpine landscape. Strap onto your instructor, take a breath and leap into a once-in-a-lifetime free fall. This is what a natural high truly feels like!
Take a ride up to the top of the mountain by cable car gondola. Get a spectacular 220º view of Coronet Peak, the Remarkables mountain range, and Lake Wakatipu below.
Peppers Beacon Hotel (or similar)
Meals included:BREAKFAST
Day12Queenstown
Depart at any time.
For more time to explore Queenstown, we recommend booking post nights with your agent if you are interested in the countless adrenaline-packed activities in the town known as the "adventure capital of the world." Jet boating, bungee jumping, mountain biking, and sky diving are some of the activities available.
Not ready to leave? Your CEO can help with travel arrangements to extend your adventure.
Meals included:BREAKFAST
Sample wine with local experts on Waiheke Island, learn about Maori myths and traditions, experience the geothermal mysteries of Rotorua, glide along the TranzAlpine railway, relax at a rainforest lodge, cruise through Fiordland National Park searching for wildlife and waterfalls
The information in this trip details document has been compiled with care and is provided in good faith. However it is subject to change, and does not form part of the contract between the client and the operator. The itinerary featured is correct at time of printing. It may differ slightly to the one in the brochure. Occasionally our itineraries change as we make improvements that stem from past travellers, comments and our own research. Sometimes it can be a small change like adding an extra meal along the itinerary. Sometimes the change may result in us altering the tour for the coming year. Ultimately, our goal is to provide you with the most rewarding experience. Please note that our brochure is usually released in November each year. If you have booked from the previous brochure you may find there have been some changes to the itinerary.
VERY IMPORTANT: Please ensure that you print a final copy of your Trip Details to review a couple of days prior to travel, in case there have been changes that affect your plans.
While it is our intention to adhere to the route described below, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The Trip Details document is a general guide to the tour and region and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Aboard expedition trips visits to research stations depend on final permission.
Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.
1) Please be aware that wifi and internet access is not as readily available in New Zealand as in other parts of the world. There are often additional charges to connect to the internet, and speeds may be slower than what you are used to.
2) Over public holidays in Australia and New Zealand (such as Christmas, New Years Day, Easter, and Anzac Day) there may be some limitations of services and disruptions to schedules. In general our tours still operate effectively over public holidays, but there may be closures of optional activities and restaurants, and slight itinerary adjustments in order to provide all tour inclusions.
3) Please note that this tour combines with other Travel There Co tours. As such, the staff and some travel companions on your tour may have previously been traveling together with Travel There Co, prior to Day 1 of your tour. Likewise, some staff and travel companions may be continuing together on another Travel There Co tour, after your trip concludes.
This Travel There Co group trip is accompanied by one of our group leaders, otherwise known as a Chief Experience Officer (CEO). The CEO will be the group manager, leader and driver - this person is experienced in the routes travelled and will organize and lead the meal preparations and has experience in cooking a variety of local and international dishes for large groups.
As the group coordinator and manager, the aim of the CEO is to take the hassle out of your travels and to help you have the best trip possible. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects. They will also offer suggestions for things to do and to see, recommend great local eating venues and introduce you to our local friends.
We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting - we think it's the best of both worlds.
Max 16, Avg 12.
11 breakfasts, 2 dinners
Eating is a big part of traveling. Travelling with Travel There Co you experience the vast array of wonderful food that is available out in the world. Generally meals are not included in the trip price when there is a choice of eating options, to give you the maximum flexibility in deciding where, what and with whom to eat. It also gives you more budgeting flexibility. Our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There is no obligation to do this though. Your CEO will be able to suggest favourite restaurants during your trip. The above information applies to Travel There Co group trips. For Independent trips please check the itinerary for details of meals included. For all trips please refer to the meals included and budget information for included meals and meal budgets.
Private vehicle, plane, train, boat, walking.
Our vans are mini-coaches. Occasionally with smaller group sizes we will use smaller, equally comfortable 13-seater vehicles. All mini-coaches tow a trailer for luggage and camping equipment (when needed). All groups have one CEO/Driver.
The vehicles are factory built with comfortable seats and air-conditioning. It is mandatory to wear a seatbelt while riding in our vehicles.
A local flight is included in this trip - Your CEO will give you your ticket on the day of flight. The max luggage allowance on domestic flights within New Zealand is 1 checked bag (20 kgs) and 1 carry on (7 kgs) per person.
We believe single travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and single travellers on these itineraries must pay the single trip price.
Hotels (10 nts), cruise boat (1 nt, seasonal).
For details of your joining hotel please refer to your tour voucher, G Account, the Travel There Co App or contact your travel agent.
An arrival transfer is not included on this trip. Please make your own way to the joining hotel.
There are three main ways for visitors to get from the Auckland Airport to the centre of town:
The public bus (Skybus) will drop you off at the transit centre (stop 7018) on Customs St East (opposite Fort Lane) and takes approximately 1 hour. Tickets are $18 and can be bought in the airport or for cash on the bus. From there, the hotel is a short taxi ride away or a short 10-15min walk to the hotel.
To walk, continue East along Customs St East/Beach Road (for approx 500m), then turn left onto Mahuhu Crescent and the hotel is about 100m along on the left.
Super Shuttle is the main minivan service - you can book tickets online or pay the driver direct - the cost will vary between $30 and $80 depending on the group size - you will be dropped at the door of the hotel.
Taxis operate from right outside the door - the cost will be about $75 to be dropped right outside of your hotel.
A Travel There Co Representative/CEO will organize a short meeting soon after arrival, during which you will meet other tour participants and receive information about general and specific aspects of the trip. A welcome note will be left for you in the hotel so you have all the necessary information regarding the meeting time. If you arrive late, s/he will leave you a message detailing what time and where you should meet the next morning.
ARRIVAL COMPLICATIONS
We don't expect any problems, and nor should you, but if for any reason you are unable to commence your trip as scheduled, as soon as possible please contact your starting point hotel, requesting that you speak to or leave a message for your CEO (if you are not on a group tour please refer to the emergency contact details provided in this dossier). If you are unable to get in touch with your leader, please refer to our emergency contact details. If you have pre-booked an airport transfer and have not made contact with our representative within 30 minutes of clearing customs and immigration, we recommend that you make your own way to the Starting Point hotel, following the Joining Instructions. Please apply to your travel agent on your return for a refund of the transfer cost if this occurs.
Should you need to contact Travel There Co during a situation of dire need, it is best to first call our local office in Melbourne. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, so we may return your call and assist you as soon as possible.
EMERGENCY CONTACT NUMBERS
Travel There Co Local Office and after office hours emergency number
From outside Australia: +61 432 705 621
From within Australia: 0432 705 621
If you are unable for any reason to contact our local operations manager, please call the numbers listed below, which will connect you directly with our 24 hour Sales team, who will happily assist you.
Toll-free, North America only: 1 888 800 4100
Calls from UK: 0344 272 0000
Calls from Germany: 0800 365 1000
Calls from Australia: 1 300 796 618
Calls from New Zealand: 0800 333 307
Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999
The max luggage allowance on domestic flights within New Zealand is 1 checked bag (20 kgs) and 1 carry on (7 kgs) per person.
You will be on the move a lot, so our advice is to pack as lightly as possible.
We recommend using a backpack for your convenience, or a medium-sized suitcase if you prefer. Heavy luggage is not recommended for the health of the CEO, who will take a lead in loading the storage trailer. Due to space in the trailer, we will not be able to accommodate more than one piece of main luggage per person. A good size day-pack (20-35L) is also essential to carry your personal gear for the day, as access to luggage between destinations will be limited. This daypack will be used to carry your personal gear for the day, your lunch and a water bottle.
Documents:
• Flight info (required) (Printouts of e-tickets may be required at the border)
• Insurance info (required) (With photocopies)
• Passport (required) (With photocopies)
• Required visas or vaccination certificates (required) (With photocopies)
• Vouchers and pre-departure information (required)
Essentials:
• Binoculars (optional)
• Camera (With extra memory cards and batteries)
• Cash, credit and debit cards
• Day pack (Used for daily excursions or short overnights)
• Ear plugs
• First-aid kit (should contain lip balm with sunscreen, sunscreen, whistle, Aspirin, Ibuprofen, bandaids/plasters, tape, anti-histamines, antibacterial gel/wipes, antiseptic cream, Imodium or similar tablets for mild cases of diarrhea, rehydration powder, water purification tablets or drops, insect repellent, sewing kit, extra prescription drugs you may be taking)
• Flashlight/torch (Headlamps are ideal)
• Fleece top/sweater
• Footwear
• Hat
• Locks for bags
• Long pants/jeans
• Moneybelt
• Outlet adapter
• Personal entertainment (Reading and writing materials, cards, music player, etc.)
• Reusable water bottle
• Shirts/t-shirts
• Sleepwear
• Small travel towel
• Sunglasses
• Toiletries (Preferably biodegradable)
• Watch and alarm clock
• Waterproof backpack cover
• Windproof rain jacket
Health & Safety:
• Face masks (required)
• Hand sanitizer (required)
• Pen (Please bring your own pen for filling out documents.)
• Rubber gloves
Smart Dress:
• Smart outfit (For evenings out)
Warm Weather:
• Sandals/flip-flops
• Shorts/skirts (Longer shorts/skirts are recommended)
• Sun hat/bandana
• Swimwear
Note: The weather in New Zealand varies depending on the season. Make sure to check the forecast for the time you will be visiting and pack weather appropriate clothing for your trip.
Laundry can be done at least once a week while on tour - most cities have laundromats where you can buy soap and wash your laundry in coin-operated machines. Your CEO will advise you along the trip where you will be able to do your laundry.
All countries require a valid passport (with a minimum 6 months validity). Contact your local embassy or consulate for the most up-to-date visa requirements, or see your travel agent. It is your own responsibility to have the correct travel documentation. Visa requirements for your trip will vary depending on where you are from and where you are going. We keep the following information up to date as far as possible, but rules do change and sometimes without warning. While we provide the following information in good faith, it is vital that you check the information yourself and understand that you are fully responsible for your own visa requirements.
Important notice for passport holders from 60 visa waiver countries, including the UK, Canada, USA, and EU:
Electronic Travel Authority (ETA)
From 1 October 2019, passport holders from 60 visa waiver countries travelling by air or cruise and entering New Zealand without a visa (tourists) will need to hold an ETA before travelling to New Zealand. You will be able to apply for an ETA from July 2019.
For more information and full list of eligible countries please visit https://www.immigration.govt.nz/nzeta
Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Please consider your own spending habits when it comes to allowing for drinks, shopping and tipping. Please also remember the following specific recommendations when planning your trip.
The New Zealand currency is the New Zealand Dollar (NZD).
Credit cards are accepted almost everywhere in New Zealand and can be used to purchase small and large items. When purchasing products or services with a foreign credit card you may be charged additional fees by your credit card company for foreign purchases.
Credit cards and debit cards are very useful for cash advances but you must remember to bring your PIN number (be aware that many ATM machines only accept 4-digit PINs). Both Cirrus and Plus system cards are the most widely accepted debit cards. Both Visa and Master Cards are the most widely accepted credit cards. While ATMs are commonly available, there are no guarantees that your credit or debit cards will actually work check with your bank before you travel. A visit to an ATM can be arranged on Day 1 and other days of the trip.
Do not rely on credit or debit cards as your only source of money. A combination of local currency (preferably smaller bills, 5's, 10's and 20's) and credit cards is best. Currency exchange is best obtained prior to travel or at the airport, currency exchange is easy to find in New Zealand in the gateway cities and most banks do accommodate.
Always take more rather than less, as you don't want to spoil the trip by constantly feeling short of funds.
As currency exchange rates can fluctuate often we ask that you refer to the following website for daily exchange rates: www.xe.com
Please also make sure you have access to at least an additional USD $200 (or equivalent) as an 'emergency' fund, to be used when circumstances outside our control (ex. a natural disaster) require a change to our planned route. This is a rare occurrence!
It is not customary in New Zealand or Australia to tip service providers, but if you do experience outstanding service it is good to do so. Such service would only usually be in places like quality restaurants and it would be very rare that you would tip more than 10%. Unless specifically asked to do so at the time (by your CEO) - do not tip your local guides. Also at the end of each trip if you felt your Travel There Co Chief Experience Officer did an outstanding job, you may consider a small tip - but it certainly isn't expected.
Auckland
- Maritime Museum Visit (20NZD per person)
Rotorua
- Whakarewarewa Geothermal Village Visit (35-60NZD per person)
- Whitewater Rafting (89NZD per person)
- Mountain Biking (35-130NZD per person)
- Hot Springs (30-50NZD per person)
- Hobbiton Tour (112NZD per person)
- Hells Gate Geothermal Park (35-90NZD per person)
Franz Josef
- Franz Josef Glacier Valley Walk (79NZD per person)
- Franz Josef Quad Bike (65-160NZD per person)
- Helicopter Hike (459-539NZD per person)
- Hiking (Free)
- Franz Josef Kayaking (99-129NZD per person)
- Ice Explorer Guided Hike (Heli Transfer) (379-409NZD per person)
Queenstown
- Vineyard Tour (185-230NZD per person)
- Bungee Jumping (165-205NZD per person)
- Paragliding (210NZD per person)
- Canyon Swing (205NZD per person)
- Scenic Horse Riding Tour (165-325NZD per person)
- Shotover Canyon Swing/Shotover Canyon Fox (169-299NZD per person)
- Shotover Jet Boating (155NZD per person)
- Earnslaw Steamship Cruise (55-95NZD per person)
- Skydiving (299-459NZD per person)
Please note inoculations may be required for the country visited. It is your responsibility to consult with your travel doctor for up to date medical travel information well before departure.
You should consult your doctor for up-to-date medical travel information well before departure. We recommend that you carry a First Aid kit and hand sanitizers / antibacterial wipes as well as any personal medical requirements. Please be aware that quite often we are in remote areas and away from medical facilities, and for legal reasons our leaders are prohibited from administering any type of drug including headache tablets, antibiotics, etc. When selecting your trip please carefully read the brochure and itinerary and assess your ability to cope with our style of travel. Please refer to the Physical and Culture Shock ratings for trip specific information.
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe keeping of your passport, air tickets, travellers' cheques, cash and other valuable items. Leave your valuable jewelery at home - you won't need it while travelling. Many of the hotels we use have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. When travelling on a group trip, please note that your CEO has the authority to amend or cancel any part of the trip itinerary if deemed necessary, due to safety concerns. Your Chief Experience Officer (CEO) will accompany you on all included activities. During your trip you will have some free time to pursue your own interests, relax and take it easy and explore at your leisure. While your CEO will assist you with options available in a given location, please note that any optional activities you undertake are not part of your itinerary, and we offer no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Although the cities visited on tour are generally safe during the day, there can be risks to wandering throughout any major city at night. It is our recommendation to stay in small groups and to take taxis to and from restaurants, or during night time excursions.
Water based activities have an element of danger and excitement built into them. We recommend only participating in water based activities when accompanied by a guide(s). We make every reasonable effort to ensure the fun and adventurous element of any water based activities (in countries with varying degrees of operating standards), have a balanced approach to safety. It is our policy not to allow our CEOs to make arrangements on your behalf for water based activities that are not accompanied by guide(s).
Swimming, including snorkeling, is always at your own risk. Read more about travel safety for ways to further enhance your personal safety while traveling.
Heed the caution signs at all times in National Parks and other remote areas in New Zealand and Australia.
Illegal drugs will not be tolerated on any trips. Possessing or using drugs not only contravenes the laws of the land but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for our travellers. Our philosophy of travel is one of respect towards everyone we encounter, and in particular the local people who make the world the special place it is. The exploitation of prostitutes is completely contrary to this philosophy. Our CEO has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.
Travel insurance is compulsory in order to participate on any of our trips. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance has been sighted by your leader, who will take note of your insurance details. When selecting a travel insurance policy we require that at a minimum you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. If you have credit card insurance we require proof of purchase of the trip (a receipt of credit card statement) with a credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.
Planeterra International Foundation is a non-profit organization committed to turning travel into impact by helping local communities earn an income from tourism. Planeterra connects underserved local communities to the benefits of tourism by developing and supporting small community-owned businesses. These businesses support Indigenous people, empower women, grant youth access to employment opportunities, and protect the environment. Planeterra also works to ensure these businesses have a thriving customer base by integrating their projects into Travel There Co’ itineraries globally.
Travel There Co is Planeterra’s largest corporate donor, covering all operating costs, so 100% of your donation will bring opportunity to people in need.
Travel There Co Dollar-a-day Program - Make Every Day Count - Turn your travel into impact with <a href="https://www.planeterra.org">Planeterra Foundation</a>.
Did you know? Most communities around the world do not benefit from tourism. Give back to the places you visit on your travels by creating opportunities for local people to earn an income, and protect the environment.
Make every day count by donating $1/day for the length of your trip, and join us in empowering the communities you will visit when you travel. 100% of your donation goes directly to Planeterra projects.
Weather can change dramatically and without warning - we recommend layering.
After your travels, we want to hear from you! Your feedback information is so important to us that we'll give you 5% off the price of your next Travel There Co trip if your feedback is completed on-line within 30 days of finishing your trip. Your tour evaluation will be e-mailed to you 24 hours after the conclusion of your trip. If you do not receive the tour evaluation link in the days after your tour has finished, please drop us a line at customerservice@travelthereco.com and we will send it on to you.
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You must be 18 to travel unaccompanied on a Travel There Co tour. For minors travelling with a guardian over 21 years old, the minimum age is 12.
Check-in times and baggage allowances/restrictions vary by airline and can change at any time. For the most up-to-date information for your flight, please contact your airline. We recommend checking in online in advance to avoid potential delays at the airport.
1) Please note that due to seasonal weather the itinerary in Doubtful Sound varies from winter to summer months. The winter itinerary runs from approx mid-May to early Sept. The remaining departures will follow the summer itinerary.
2) Please also note that when in Franz Josef optional activities may be cancelled due to adverse weather conditions.
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The adventure begins tonight. Feel free to explore before your welcome meeting, but make sure you’re back in time to meet the group. Check for the meeting time on the welcome note at the hotel. After introductions, your CEO will review the details of your tour. Please note that normal check-in times apply at our start hotels, but you can usually store your luggage for the day if you arrive early.